Track record

Turning organisation decisions into business outcomes

I've worked alongside CEOs, executive teams and Boards through growth, transformation, turnaround and major organisational change — connecting strategy to the organisation, leadership and capabilities needed to deliver it.

01 — Scaling for growth

From 220 to 1,800 technical specialists in 18 months

Challenge

Rapid commercial growth required a Digital business to build specialist capability at speed without allowing workforce capacity to constrain growth.

What changed

Aligned workforce planning, talent acquisition, organisation design and capability development with the commercial growth strategy.

Result

Scaled the Digital workforce from 220 to 1,800 technical specialists in 18 months. Across six high-growth businesses, supported growth from approximately $10M to $100M revenue in two years, while scaling the combined workforce from 2,800 to 5,100.

02 — Turning strategy into performance

$400M+ of strategic priorities | 12% EBITDA uplift | ~$50M new revenue

Challenge

Ambitious growth priorities needed to move from strategy into coordinated execution across the business.

What changed

Worked across Corporate Strategy, executive leadership and the organisation to connect strategic priorities with execution, capability and workforce requirements, while supporting expansion into new markets.

Result

Drove execution across $400M+ of strategic growth priorities and initiatives contributing to a 12% EBITDA uplift, while supporting expansion into three new regions and initiatives generating approximately $50M in new revenue.

03 — Redesigning work through AI

30+ AI agents | 300+ manual processes reduced to fewer than 50

Challenge

Fragmented processes and high volumes of manual work across HR, IT and Finance were creating unnecessary complexity, effort and demand.

What changed

Co-led an AI-enabled transformation across HR, IT and Finance, redesigning processes rather than simply adding technology to existing ways of working.

Result

Deployed 30+ AI agents and redesigned 300+ manual processes to fewer than 50. HR queries fell from approximately 10,000 to 3,000 per quarter within three months, alongside an approximately 30% reduction in manual effort.

04 — Turning around organisation performance

Employee turnover reduced from 34% to 16% in 12 months

Challenge

A 4,000-person business needed to improve retention, employee experience, accountability and the effectiveness of its People function as part of a wider turnaround.

What changed

As Board-level CPO, partnered with the CEO and leadership team to strengthen organisation, talent and performance management, rebuild the People function and create stronger accountability for performance.

Result

Reduced employee turnover from 34% to 16% in 12 months, improved employee satisfaction by 50% year on year and reduced indirect recruitment spend by $1M.

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